Ordering

All your queries answered regarding ordering.

How do I place an order?

East Coast Fabrics makes it easy to purchase fabric online from anywhere in Australia and New Zealand. Browse our range, select the items you’d like to purchase, and proceed to checkout. From there, you can enter your details and complete your order in just a few easy steps.

Can I add or remove items from my cart?

Yes, you can modify your cart until you confirm your order.

Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.

Product

All your queries answered regarding products.

What types of fabrics do you offer in your store?

East Coast Fabrics offers a wide selection of quality fabrics at great value prices. Our
range includes craft and quilting fabrics, dress fabrics, and haberdashery supplies. We stock both natural and synthetic materials, including cotton, linen, rayon, and more.

What fabric is best for my project?

We offer a wide range of fabrics suitable for all kinds of projects. Our main categories
include dress fabrics, which are ideal for clothing and garment making, as well as craft and quilting fabrics for creative and home sewing projects.

What is your minimum cut?

All of our fabrics are available by the metre, with 1 metre being the minimum cut
available.

Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, etc.), debit cards, and some online payment methods (e.g. PayPal).

Is it safe to make payments through your website?

Yes. Our website uses secure payment technology to help protect your personal and payment information during checkout.

What should I do if my payment is declined?

If your payment is declined, please check that your payment details are correct and that sufficient funds are available. If the issue continues, contact your bank or get in touch with our team for assistance.

Shipping

All your queries answered regarding shipping.

What are your shipping options?

We offer both standard and express shipping options through Australia Post, allowing you to choose the delivery method that best suits your needs.

How much does shipping cost?

Shipping costs are calculated based on the weight, size of your order, your chosen delivery method, and your location. The final cost will be displayed at checkout.

Can I track my order?

Yes. Once your order has been shipped, we will send you an email with your tracking
information so you can follow your delivery.

Return Products

All your queries answered regarding return.

What is your return policy?

As fabric is cut to order, all cut fabric is final sale unless it is faulty or damaged. If you
have any concerns about your order, please contact us and we’ll be happy to help.

What if my order arrives damaged or faulty?

If your order arrives faulty, damaged, or incorrect, please contact us as soon as
possible. To help resolve the issue quickly, we may request photos or additional details
for assessment.

  • Quality Fabrics

    Carefully selected fabrics and sewing essentials for every project.

  • Affordable Prices Every Day

    Great-value fabrics without compromising on choice or quality.

  • Fast Australia-Wide Delivery

    Shop online and have your fabrics delivered straight to your door.