Refund Policy

We do not offer refunds or returns for change of mind. If you believe your fabric is faulty, please return it to us in-store or send it back so we can assess it. If the fabric is found to have a manufacturing fault, we will provide a replacement piece of the same fabric where available. This does not apply to fabrics that were purchased with disclosed imperfections or sold as damaged fabric.

To start a return, you can contact us at admin@eastcoastfabrics.com.au. Please note that returns will need to be sent to the following address: 4b/14 Paisley Drive, Lawnton, QLD 4501 

You can always contact us for any return question at admin@eastcoastfabrics.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.